Money-Back Guarantee Terms

Last updated: September 6, 2026

Our commitment

Our job is to build you a real, revenue-generating e-commerce business — not just a store. We back that with a written, single-trigger guarantee: profitable by day 120 — or your money back, or the next 120 days on us. Your call.

Done-for-you services of this kind rarely refund anything. Ours is tied to one measurable event, so you know exactly what was promised and exactly how it is checked.

The guarantee in plain English

You get 120 days: up to 30 days for us to research, build and launch, then 90 days live on your chosen track. If, after a fair test that you have funded and allowed to run, the system has not produced even one advertisement that is profitable on its spend (or, on the content track, profitable sales from your content), you choose:

Option 1
A full refund of the launch fee — 100% of the launch fee we received, less a $350 processing fee; or
Option 2
The next 120 days on us — another 120 days of the full program, including managed advertising, at no charge.

One or the other. Never both.

What “profitable” means

Paid ads track — a “Profitable Advertisement”: any one ad we manage that, over any ten (10) consecutive days on which it is live, returns at least 1.7× its ad spend (average ROAS of 1.7 or higher, measured on the ad platform’s own ad-level reporting; revenue net of refunds posted in the window). It is measured across all your stores and campaigns combined — one qualifying ad anywhere satisfies the guarantee — at any point during the 120 days.

Content track — “Profitable Content Sales”: completed, non-refunded orders attributed to the organic content we prepare or assign, whose gross margin (sales less product, shipping and payment processing) over the 90-day marketing phase exceeds any third-party cost of producing that content.

Why 1.7×. At the margins typical of the products we select and the minimum ad budget below, 1.7× is the level at which store sales typically cover ad spend, product and shipping, the Shopify subscription, apps and the other essential running costs — the point at which a store sustains itself. It is a proof-of-concept threshold, not a promise of margin: actual margins depend on product, supplier, demand and your own budget decisions, and this guarantee is tied to the ad, not to your overall cash flow, income or return on the launch fee.

The 120-day timeline

Phase	What happens	Length
Setup	Product research and validation, store built and launched in your name, A.I. agents configured, first ads (or content) ready	Up to 30 days
Marketing	Company-managed advertising across up to 10 product tests — or, on the content track, two A.I.-made content pieces a day that you publish	90 Active Campaign Days (90 calendar days on the content track)
Checkpoint	Profitable Advertisement (or Profitable Content Sales) achieved? Yes → we keep going. No → your call: refund or extension	Day 120

An Active Campaign Day is a day on which our managed ads are live and funded at the required minimum for at least one of your stores. Days on which ads are paused for any reason — including underfunding, missing access or approvals, platform reviews, or our own rebuilding — do not count and extend the guarantee period day-for-day. The 120 days are therefore nominal; the guarantee runs until you have had a full, fair 90 days of live testing.

Your choice if we miss it

Refund. 100% of the launch fee (and any prepaid success fee) actually received by the Company, less a $350 processing fee, paid within 30 days of verification. If you financed the launch fee, the principal is returned to your financing provider; interest and provider fees are between you and the provider.

Extension. A further 120 Active Campaign Days (120 calendar days on the content track) of the full program — research, testing, managed advertising and support — on the same terms, at no additional charge. The extension is a services remedy: it carries no refund at its end and no guarantee of any specific result, and it continues only while you keep meeting the requirements below.

Never both. A refund ends the program. Starting an extension permanently waives the refund. Your election is final; a timely request that does not state a choice is treated as electing the extension. The refund option is not available — and the extension is the sole remedy — where the cumulative net profit of your stores during the guarantee period already equals or exceeds the launch fee, because you have already recovered it from the stores’ own profit.

If we hit it. Once a Profitable Advertisement (or Profitable Content Sales) has been achieved, the guarantee is satisfied and no refund or extension applies. Our managed services continue at no additional launch fee, funded by the success fee — which you never pay until you have been paid back (see “After the guarantee” below).

What you need to do to qualify

You qualify through either track. Ad spend is optional; you may switch to the paid ads track at any time by starting funded advertising.

Everyone

Keep all payments current, with no failed payments, freezes or chargebacks.
Provide and keep active the access we need to do the work (Shopify, payment processor, Meta Business Manager and ad account, domain), and keep third-party subscriptions funded.
Reply to our emails, Slack messages and approval requests within 48 business hours, and implement the core strategic recommendations we reasonably request.
Complete the items only you can legally do: business registration where required, business banking, tax registrations, ad-account creation and funding, platform terms.

Paid ads track

Fund at least $50 per day for each store in active testing, and at least $4,500 in total across at least 90 Active Campaign Days, paid directly to the ad platforms.
Allow and fund full-cycle testing of at least ten (10) product and creative combinations without declining, delaying or interfering with tests or key approvals.
Keep all agreed campaigns continuously active; do not pause or materially reduce them.

Content track

Submit your Two Daily Action Items — the two highest-impact, income-generating actions you completed that day, via our form — on at least 80% of required days (every day except Sunday) during the 90-day marketing phase. Up to three emergency days are excused if reported in writing within two days. Studying alone does not count; fabricated or insincere submissions void eligibility.
Actually publish the content we prepare or assign at the cadence agreed on your Master Plan Call (by default, at least five posts a week), and document it in your submissions.

What voids the guarantee: pausing or underfunding campaigns or dropping below $50/day per store (paid ads track); revoking or restricting access to essential tools or platforms; interfering with the strategy, declining product tests, or changing campaigns or store settings without our approval in a way that affects attribution or performance; becoming more than ten days delinquent on any payment or initiating a chargeback without first giving us written notice and ten business days to respond; going silent for thirty consecutive days; or fraud, misrepresentation, illegal activity or serious ad-platform policy violations. Failure to meet any applicable requirement voids the guarantee in full.

How to activate it

Email support@aiministores.com within 30 calendar days after the end of your guarantee period, stating which remedy you elect — refund or extension. Later requests are not considered.
Give us what we need to verify eligibility: access to store revenue data, ad accounts and payment-processor statements, your activity logs, and evidence that our strategies and action items were implemented in good faith. Verification takes no more than ten business days; refusal, delay or misrepresentation voids eligibility.
We issue a written decision within ten business days of completing verification. Approved refunds are paid within 30 days.

What the refund covers — and doesn’t

The refund is of the launch fee (and any prepaid success fee) we actually received, less the $350 processing fee. It does not include, and you cannot recover:

advertising spend paid to Meta, TikTok, Google or any other platform — ad spend is at risk whether or not it produces sales;
Shopify subscription, apps, domain, A.I./API usage or other ordinary business expenses;
interest, financing charges, late fees or other amounts charged by a financing provider (financing is offered by independent lenders to US and Canadian residents, subject to credit approval, at 0–36% APR; your obligation to the lender is independent of this guarantee); or
payment-processing fees not returned to us by our processors.

What this guarantee is not

It is a proof-of-concept guarantee, not an income guarantee. It does not promise any level of revenue, profit, margin, cash flow, or return on the launch fee in any timeframe. Historical client results published on this site are averages across many clients, are partly self-reported, are not typical of any individual, and a significant number of clients earn less — some nothing. No refunds of any kind are issued outside this guarantee and the seven-day cooling-off period below.

Seven-day cooling-off

Separately from the guarantee above, you may cancel for any reason within seven (7) calendar days of signing by emailing support@aiministores.com, for a full refund of the launch fee (and any prepaid success fee) with no processing fee.

After the guarantee: paid back first, then we share, then it stops

The launch fee is the only money that ever leaves your account. Everything else we earn is a share of the net profit your stores actually make — and you are paid back first: 100% of net profit is yours until your cumulative net profit equals the launch fee. Only then does our success fee begin, at the rate for your package, and it stops once it has paid a second launch fee. After that, keep us on at half the rate with no monthly minimum, or run the stores yourself at 0%. If the stores never make a profit, no success fee is ever owed.

Governing agreement & order of precedence

The guarantee that applies to your enrollment is the one set out in the written agreement you sign with the Company (the “Agreement”), including its definitions, eligibility requirements and verification mechanics. This page is a plain-language summary published for reference. If anything on this page differs from your Agreement, your Agreement governs in full; this page is not an offer, a unilateral promise or a standalone warranty and does not modify your Agreement. To request a copy of your Agreement or ask a question about it, contact support@aiministores.com.